Shipping policy

Shipping Policy

At FileFolderSupply, we're pleased to offer FREE Worldwide Shipping on every order.

Processing Time

Orders are typically processed within 1–2 business days.

Orders placed during weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery:

7–10 business days worldwide

Delivery times may vary due to customs, weather conditions, holidays, or local courier services.

Tracking

Once your order ships, you'll receive an email containing tracking information.

Customs & Duties

Most orders arrive without additional fees.

If customs duties or import taxes apply in your country, they remain the responsibility of the customer.

Delivery Issues

If your package is delayed, lost, or marked as delivered but not received, please contact us immediately.

We'll work closely with the shipping carrier to resolve the issue as quickly as possible.

Address Accuracy

Please ensure your shipping address is accurate before completing your purchase.

FileFolderSupply is not responsible for delays caused by incorrect shipping information provided by customers.